About Us Quality

To implement even more thorough quality controls, the Reliability Control Center established at the Tsukuba Factory in 2004 is fully equipped with some of the industry's most advanced testing equipment, including intelligent load testing robots, thermal shock chambers, low temperature thermo-hygrostats, hydrophones, vibration testers, drop impact testers, bending testers, micro focus X-ray inspection systems, and photomicroscopy systems. Before, we had outsourced quality control; now, with these in-house facilities, we are capable of applying maximum loads to each part and implementing even more thorough testing. We carry out repeated and rigorous testing to maintain reliable quality for the physical therapy devices used not just in medical care, but in homes.

Stressing thorough traceability for each and every product, we maintain a structure that makes it possible to precisely ascertain information on every aspect of production, from the parts used to make a product through the assembly process and the shipping route. In the rare event of a product defect, this makes it possible to verify the causative factors from multiple angles. Since this approach can also be used to clearly ascertain information ranging from production records to the number of years for which each product has been in use, it allows swift response to any problems with products used for extended periods.
By delivering high-quality products at all times, we strive to earn the trust of our customers and to reward the high regard in which they hold us.